• Resolved sqpp

    (@sqpp)


    Hello, I having issues lately with the latest version of WordPress with Visual Composer. But only since some updates ago. Do you have any idea what could be the problem?

    Uncaught TypeError: Cannot read property 'ace/ace' of undefined
        at s (ace.js:1)
        at r (ace.js:1)
        at Object.i [as require] (ace.js:1)
        at ace.js:3
        at ace.js:10

    Because of that, I cannot change the font size, type, and stuff during page creation. ??

    Please help.

    • This topic was modified 7 years, 4 months ago by sqpp.
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  • Moderator James Huff

    (@macmanx)

    Since that is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://support.wpbakery.com/

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

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