• I’ve had a support question that’s been open and unanswered by the plugin’s author for months now! Support is horrible. The plugin’s author won’t even reply to most support questions, let alone fix them. Go with another typing plugin if you’re interested in any kind of tech support!

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  • Plugin Author 93digital

    (@93digital)

    Thanks for the feedback. Please keep in mind that we release our plugins for free and try to find time to support the community when we can – as I’m sure you can understand we have a team to pay and service our paying clients as a priority, providing free support to the community only when possible. If you would prefer, there are similar paid versions of this plugin where the plugin author will provide a premium level of support, as it seems you are expecting. We have further development time scheduled next week to work on and update our plugins, and if we have time we will review your forum thread. For the good of the community, please help to support and encourage many developers such as ourselves that offer you with our work for free. Leaving negative feedback as a means of blackmailing a developer into responding to your forum thread is not beneficial to anyone in the community.

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