Plugins Don’t Like Each Other

hello @mikegibson,

Can you tell me more about your popup configuration? Because I’m testing both plugins on my site now and they are working fine. Slider is showing and also Popup is there.

Can you check with only those two plugins activated on your site if they will work?

kind regards,
Kasia

I tried it but unfortunately it still didn’t work ??

Hello @mikegibson,

Can you enable debug log and see what error will show up? To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:
define('WP_DEBUG', true);
In order to enable the error logging to a file on the server you need to add yet one more similar line:

define( 'WP_DEBUG_LOG', true );

In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:

define( 'WP_DEBUG_DISPLAY', false );

The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it.

I would need then to see content of the debug.log file – so please upload it to service like a Dropbox and paste link here.

Also please check if there are any browser console errors on page where should be popup and slider. https://developer.chrome.com/dimage_classevtools

kind regards
Kasia

Thank you for giving Hustle a try. I am going to close this topic for now as we have not received any further instruction. If you run the debug let us know and we can reopen the thread. Thanks again!