• Resolved francardenas

    (@francardenas)


    Hi,

    We are getting the error:

    81002-Method Specified is not Supported

    After clicking on Proceed to Paypal, and it’s not possible to do the payment.

    Using:

    – Woocommerce 3.0.8
    – PayPal Express Checkout latest version (2.0.2)
    – EventOn plugin (2.5.4)
    – Eventon Tickets (1.5.7)

    Here an example of error from log file:

    06-28-2017 @ 13:11:38 – SetExpressCheckoutArray
    (
    [USER] => **************************
    [PWD] => *****************
    [SIGNATURE] => *********************************************************
    [VERSION] => 115
    [METHOD] => SetExpressCheckout
    [RETURNURL] => https://oursite.com/wc-api/Express_Checkout_Gateway/?action=ex_get_express_checkout_details
    [CANCELURL] => https://oursite.com/cart/
    [PAGESTYLE] =>
    [BRANDNAME] => Corporate Parity Summits and Conferences
    [HDRIMG] =>
    [LOGOIMG] =>
    [SOLUTIONTYPE] => Sole
    [LANDINGPAGE] => Login
    [L_PAYMENTREQUEST_0_NAME0] => Ticket: 4th Annual Global Claims Management & Innovation – 2017/10/19-2017/10/20
    [L_PAYMENTREQUEST_0_DESC0] =>
    [L_PAYMENTREQUEST_0_AMT0] => 2400
    [L_PAYMENTREQUEST_0_QTY0] => 3
    [L_PAYMENTREQUEST_0_ITEMURL0] => https://oursite.com/product/ticket-4th-annual-global-claims-management-innovation-20171019-20171020/?attribute_registration-type=Vendor
    [PAYMENTREQUEST_0_AMT] => 7200
    [PAYMENTREQUEST_0_CURRENCYCODE] => USD
    [PAYMENTREQUEST_0_ITEMAMT] => 7200
    [PAYMENTREQUEST_0_SHIPPINGAMT] => 0
    [PAYMENTREQUEST_0_TAXAMT] => 0
    [PAYMENTREQUEST_0_NOTIFYURL] => https://oursite.com/?Express_Checkout&action=ipn_handler
    [PAYMENTREQUEST_0_PAYMENTACTION] => Sale
    [MAXAMT] => 10800
    [PAYMENTREQUEST_0_SHIPTONAME] =>
    [PAYMENTREQUEST_0_SHIPTOSTREET] =>
    [PAYMENTREQUEST_0_SHIPTOSTREET2] =>
    [PAYMENTREQUEST_0_SHIPTOCITY] =>
    [PAYMENTREQUEST_0_SHIPTOSTATE] =>
    [PAYMENTREQUEST_0_SHIPTOZIP] =>
    [PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE] => ES
    [PAYMENTREQUEST_0_SHIPTOPHONENUM] => 124556667
    [PAYMENTREQUEST_0_NOTETEXT] =>
    )

    06-28-2017 @ 13:11:39 – SetExpressCheckoutArray
    (
    [ACK] => Failure
    [L_ERRORCODE0] => 81002
    [L_SHORTMESSAGE0] => Unspecified Method
    [L_LONGMESSAGE0] => Method Specified is not Supported
    [L_SEVERITYCODE0] => Error
    )

    Any possible solution for this?

    Thanks,

Viewing 1 replies (of 1 total)
  • Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We do not test with the EventOn plugin and judging from your debug.log you are trying to sell tickets with it via WooCommerce(?).
    I am afraid you will have to either ask the EventOn team for support on this or debug this. From the looks of it it is either missing or stumbling upon a missing or deprecated variable. Now to locate this and test it …

    Kind regards,

Viewing 1 replies (of 1 total)
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