What meant: Send daily at 16:00 if there’s new content to Subscribers List.

  • Resolved ritzeng

    (@ritzeng)


    7 years, 8 months ago

    Scenario:
    Version 3.0.0-beta.33.1, Blogs are set at the right Category, Subscriber lists are ok, setup over my own smtp was tested and ok, Cron: Visitors to your website (recommended) .
    I set up 1st a Post Notification Newsletter with Post – Elements and 2nd one with Automatic latest content, but another subscriber list. This about 14:09.
    3rd I set my blogs to a new publish date about 15:00 and it’s scheduled first and get back normal.
    Now at 16:00 the 1st Newsletter should run. I check the website permanently and call some pages

    1. how “new” must the content be (new ID instead of new polish date ?)
    2. how can i measure or get informations if the task was initiated to process or why not
    3. I’m familiar with the Database, can i read some information why the task doesn’t work starting processing newsletters?

    A day later the newsletter paused at 163 of 461. there is permanently use of the website and permanently clicks to all pages and nearly all possibilities (except newsletter stuff) by a tool that we use for web user interface testing.

    Now it’s paused. Where is the “Go” Button ??? What action brings it back to sending ? The tool as nice as it is, is not acceptable for uns when it hasn’t the capability to continue newsletters that are paused on what the hell reasons.

    How i can set up on the rest of the users, also a missing feature.

    OK it’s Pfengsten, no-one will answer and help and i decided to send quicker with 1 per 2 minutes and risk that some customers get angry getting the same stuff twice.

    I duplicate the Newsletter and setup to start “once a day at 9:00” today and i setted it up at 8:02 and set the publish date of the posts between 8:10 and 8:20. It is scheduled in the database correctly but didn’t run today at 9:00. Same procedure worked the evening yesterday 16:00.

    So the question is, why it didn’t run like to one yesterday 16:00. Its only a copy and the date setted today 9:00.

    In summary the tool lets me in the dark, why things are not going well. All the nice definition of the newsletter isn’t worth the value if sending at least doesn’t worked out with precision and there is no user information about WHY.

    I have to search for another tool? Or is there answer to the 3 main questions not leaving me in the dark:
    – How can i proceed from parked newsletters, because there is no information how and there is no button.
    – Can i get Information why is is parked without continuing
    – why do scheduled newsletter not start sending, what are the triggers?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    To answer your questions:

    1 & 2: Sending is only paused when there is an error with the sending service, in which case the plugin should display the reason and offer an option to resume sending.

    3: Post notifications are triggered by new posts. The post notification must contain an “automatic latest content” block AND posts must be published after the post notification was created (i.e., pre-existing posts won’t be sent!).

    If you are still experiencing issues, please use the blue icon on any of the plugin pages to contact us directly and we will take a closer look at your setup.

    Regards,
    MailPoet Team.

    • This reply was modified 7 years, 8 months ago by Wysija.
    Thread Starter ritzeng

    (@ritzeng)

    for 3: yes its done so far
    for 1&2: CPU Limit was exceeded. Novatrend as a poster isn’t a choice to take.

Viewing 2 replies - 1 through 2 (of 2 total)
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