Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @benjoco10,

    We have an error for live payment and test mode payment using stripe payment gateway.

    To better understand the issue, could you share with us the error you’re receiving? With Stripe Logging enabled you should be able to view details regarding the error on the in the Logs tab within the System Status page.

    As a first step, could you try switching back to a default theme like Twenty Seventeen or Storefront on the staging site to see if this resolves the issue?

    Thread Starter benjoco10

    (@benjoco10)

    Hello @johdcoy

    Thank you for response here is the system log for livesite.
    06-14-2017 @ 09:19:03 – Info: Begin processing payment for order 52084 for the amount of 29.99
    06-14-2017 @ 09:19:03 – charges request: Array
    (
    [currency] => usd
    [amount] => 2999
    [description] => LYFE FUEL – Order 52084
    [capture] => true
    [expand[]] => balance_transaction
    [metadata] => Array
    (
    [Customer Name] => Benjo Co
    [Customer Email] => [email protected]
    )

    [source] => tok_1AUXeSE5mlMoqUNJdxpMwPWM
    )
    06-14-2017 @ 09:19:05 – Error: The card was declined.

    And this is the system log for development site
    06-15-2017 @ 19:33:40 – Apple Pay: Apple Pay not enabled or Stripe is not an available gateway ( Apple Pay button disabled )
    06-15-2017 @ 19:33:40 – Apple Pay: Apple Pay not enabled or Stripe is not an available gateway ( Apple Pay button disabled )

    I try your suggestion several times in development site but same error.. right now i change the themes of staging site again https://lyfefuel1.staging.wpengine.com using your suggested storefront theme but no luck. ??

    Please advice.
    Benjo

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Not Working for live and test mode option.’ is closed to new replies.