There don‘t seem to be available shipping methods.

@aae100,

Please turn on debug mode from plugin settings page. The debug data will help you figure out exact issue.

Thanks, Nishad.

I’ve pasted the two areas I’m seeing errors below. Can you help me understand what is causing the issue?

FedEx ADDRESS VALIDATION RESPONSE: Reveal
stdClass Object
(
[HighestSeverity] => ERROR
[Notifications] => stdClass Object
(
[Severity] => ERROR
[Source] => prof
[Code] => 1000
[Message] => Authentication Failed
)

[TransactionDetail] => stdClass Object
(
[CustomerTransactionId] => *** Address Validation Request v2 from WooCommerce ***
)

[Version] => stdClass Object
(
[ServiceId] => aval
[Major] => 2
[Intermediate] => 0
[Minor] => 0
)

)

FedEx RESPONSE: Reveal
stdClass Object
(
[HighestSeverity] => ERROR
[Notifications] => stdClass Object
(
[Severity] => ERROR
[Source] => prof
[Code] => 1000
[Message] => Authentication Failed
)

[TransactionDetail] => stdClass Object
(
[CustomerTransactionId] => *** WooCommerce Rate Request ***
)

[Version] => stdClass Object
(
[ServiceId] => crs
[Major] => 16
[Intermediate] => 0
[Minor] => 0
)

)

@aae100,

The FedEx API throwing the error ‘Authentication Failed’.
This error only appears when the FedEx credentials are not correct. Kindly check it and contact FedEx.

Thanks again, Nishad. I will check the credentials again with FedEx.

you are welcome.

hola alguien puede ayudarme, la opcion de metodo de envio funciona bien al finalizar la compra en localhost pero en hosting me aparece “No hay métodos de envío disponibles. Por favor revisa de nuevo tu dirección, o ponte en contacto con nosotros si necesitas cualquier ayuda”
thanks help me please

@willsteel22,

Please turn on the debug mode from plugging settings and check the error message returned by API.