nickpetersres

Great, thanks a lot for your help!

Thank you James, that’s much appreciated.

So I’ve just changed the parameters of Site Kit to stop inserting the snippet (assuming it’s inserted by the other Woocommerce plugin). The website is https://www.realestatespreadsheets.com

Are you able to quickly see if everything is running as expected?

Thanks

Thank you, James. I’m trying to combine the benefits of both plugins (i.e. data about the website + data about the ecommerce sales) while avoiding compatibility issues (such as inserting the snippet twice). I’m not sure if the other plugin inserts the same snippet so will Site Kit detect the existing one (or any new one as the WooCommerce plugin was installed after Site Kit) and stops itself from inserting the snippet too?

Basically, I’m not sure which plugin is inserting the snippet on the site and if they automatically work together to avoid double counting.

Thanks

Thanks for the feedback Jason. I temporarily switched my theme to Twenty Twenty one and here’s where the alert appears:
https://prnt.sc/1o6nj8x

Still seems weird to me, isn’t it?

Thanks

Thanks for your answer. Maybe I’m not understanding your point but even in the network tab of the inspect element, pictures are still displayed as png:
https://prnt.sc/14ll8jq

The only Webp on my page seems to be the favicon. Am I missing something here?

Thanks

Thanks Nicola, appreciate the quick feedback. As a temporary measure, I’ve set the product as “Out of stock”. It seems like it does the trick too.

Tried drafting, which seems to work too. I dont know if one solution should be preferred over the other but at least both work!

Thanks

And more generally, what would be the best approach to make a product unavailable to new customers?

Thanks

Hi Rashed, thank you for the feedback. That’s indeed interesting because initially, the download would start automatically after purchase.

I now frequently receive emails from customers who ask me how to download the products, which wasn’t the case before.

Anyway, it’s not a big deal, especially if it’s the default behavior. At least I know I didn’t break anything.

Thanks again,
Nick

Noted! thanks a lot for all your help!

I tried to uninstall the plugin to start fresh but it seems like the plugin keep in memory previous parameters so a fresh install does not change anything.

Right now, I’ve deactivated the Built-in Documentation Page and have renamed my custom page “Docs” (instead of “Support”). Now the single docs are properly linked to the search page. However on single doc pages, the breadcrumb is not correct, for instance:
https://realestatespreadsheets.com/docs/corrupted-workbook/

Home > docs > Support > Repair a corrupted workbook

Home is correct (website home page), docs is correct (linked to the custom search page), but Support goes to the page https://realestatespreadsheets.com/support/support/ which has not the custom template but more importantly does not have the updated path (still shows “website/support/support”)

Thanks again for the help

EDIT: Was able to change the path by changing the Custom Category Slug so that’s good Need to find out if I can customize the archive page with Elementor too

• This reply was modified 3 years, 11 months ago by nickpetersres.

Thanks Rafinkhan, appreciate the quick answer. When doing that, it seems like the urls of the individual articles from the search page are now correct, however all articles return a 404 error message.

For instance, when on the search page:
https://realestatespreadsheets.com/support/

I can see that the first article’s link is now https://realestatespreadsheets.com/support/how-to-fix-excel-crash-issue/ (so using “support” rather than “Docs”) but the page can’t be found.

Thanks again

• This reply was modified 3 years, 11 months ago by nickpetersres.

I may have found an appropriate code:

.single-docs .breadcrumb_area {
    display: none;
}

It seems to apply to the docs pages only but please let me know if I’m making a mistake here.

Thanks

Understood, I’ll make these changes and see if it realigns better.

Thanks a lot

It makes sense regarding the “request indexing” button being disabled, but even naturally, shouldn’t the page be already indexed by now? I would expect the crawl to take less time than 1 month and a half (I dont remember it taking so long when I launched the website initially)

Thanks for the feedback!
Nick