Multiple Resolutions in Same Order not working

  • Resolved meltedphoto

    (@meltedphoto)


    7 years, 9 months ago

    I offer multiple resolutions of photos from web to full resolution. A customer attempted to mix an order of web-ready and medium resolution photos and when she got her download link only the web-ready photo was in the download. I was able to resolve it by drop boxing the photos to her but that is not the preferred method.

    I have set up ‘credit’ for you on the website to test the issue – you already have an account from the last issue. I am in the middle of a major edit and have not had the opportunity to look at the problem myself.

    The URL for the area where most of my customers are looking right now is:
    https://meltedphotography.com/index.php/client-galleries/gallery/galleries/events/2017-tampa-bay-classic/pre-judging/

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  • Thread Starter meltedphoto

    (@meltedphoto)

    Derek, you can close this ticket. The issue may have been somewhat self-inflicted. I’ve sent you an email detailing what I found.

Viewing 1 replies (of 1 total)
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