• Resolved larssg

    (@larssg)


    There is a blank textarea when inserting the invisible recaptcha with this code:

    <?php if( function_exists( ‘gglcptch_display’ ) ) { echo gglcptch_display(); } ; ?>

    This happens on https://www.keepitwild.ca/ (empty text area is below form on right side of page). Version 1.30.

    Everything appears to work correctly, there is just this empty textarea sitting there.

    Any ideas what the problem may be?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    We visited your site and found out that there are some errors in the browser console on the following page: https://www.keepitwild.ca/

    Please complete the following steps in order to detect the problem and find its solution:

    1) Try to activate a standard WordPress theme for a while (Twenty Fourteen, Twenty Fifteen or Twenty Sixteen) and check if the problem remains.
    2) Try to deactivate all of your plugins except Google Captcha (reCAPTCHA) by BestWebSoft and also check if the problem is still present. If it is not, activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
    3) Provide your System status. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc
    4) Let us know about the results.

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Since there is no reply from you, we consider this topic as resolved. We hope you’ve found the solution. If you have any questions, please feel free to contact us via our Help Center – https://support.bestwebsoft.com/.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Invisible Recaptcha shows empty textarea’ is closed to new replies.