welcome intro html being ignored

  • Resolved riley454

    (@riley454)


    7 years, 9 months ago

    I have a form with the “Welcome Introduction” containing html for color and text-align which has worked well for a few months but in the last few days, the color and alignment is not taking effect. I have not made any changes to the form to cause this apart from updating the plugin.

    The form is in the sidebar widget on my site https://www.eclipsedrivertraining.com.au and has the following html for the intoduction. “H3” and “/br” are working but not “color” and “text-align”

    <span style="color: #f78c40; text-align: center"><h3>
Call or SMS</br> 0409 315 075</h3></span>
Provide your details & we'll call you back

    The Google cached version shows the formatting from a few days ago but the “live” version removes the color/align format
    Any suggestions what may be causing the formatting to be ignored?

    • This topic was modified 7 years, 9 months ago by riley454.
Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi, do you have a cache plugin? Did you update your theme by any chance?

    Regards

    Thread Starter riley454

    (@riley454)

    I have W3 total cache and my webhost has a caching function in their plugin. I have cleared all caches as far as I know. There was another plugin that was causing other css conflicts that were ok after I had removed it, but this issue still remains

    Hi, thank you for reporting back. The plugin developer will investigate further your issue.

    Kind regards

    It has a strange combination of paragraph tags showing up, that can happen with WP widgets.
    <p><span style="color: #f78c40; text-align: center"></p><h3> Call or SMS</br> 0409 315 075</h3><p></span><br /> Provide your details & we'll call you back</p>

    It must be some html and css thing going on. I tried to figure it out with google chrome code inspector and could not determine the cause. I am not a web designer by trade, sorry.

    Thread Starter riley454

    (@riley454)

    Thanks for your input Mike, I see what has happened.

    The widget has automatic <p> tags option checked and has put them in the wrong place. I’ve disabled auto paragraph and used other html to get the formatting result I’m after and all is well.

    Thanks for pointing that out as I completely missed it as a cause. As suspected theres nothing wrong with your product.

    Keep up the good work and thanks for a great plugin

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘welcome intro html being ignored’ is closed to new replies.