Site went white overnight

  • I have spend all day since 6 am trying to get my site back up and running and nothing has worked so I am asking for another set of eyes and a point in the direction of some good tech support.

    Here is what happened first: Last night I finished up a post and saved it as a draft to publish this morning. …did nothing else except a backup.

    This morning I logged on to publish my post and got a white screen. I checked the blog url and it returned the same.

    I checked the server and all the files were intact. I contacted my hosting company and they tested the databases and everything came back ok. After 2 hours they could not figure out what was going on. They also went back and tested the 2 most recent backups on the server…still the same white screen.

    After getting off line from them I started checking files and replacing them with recent back ups still nothing.

    Since all my files seemed to be intact I backed everything up and did an upgrade install from WP 2.6.3 to 2.6.5. When I t tried to log into wp-login I got a blank white page, the same thing when I tried wp-admin/upgrade.php.

    At this point I am thinking I need to start from scratch but I don’t want to lose any of my content. I have backed up everything in the wp-content folder but cannot figure out where comments and actual posts are stored so I can pull them out.

    So…does anyone know where I can grab the comment and text files so I don’t lose them?

    Anybody have other ideas?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Comments and posts are in your database, look for the tables wp_comments and wp_posts

    If you have a working backup, you should be fine.

    Thread Starter bwphoto

    (@bwphoto)

    Thanks I just pulled them out into CSV tables.

    To be safe, I would backup the entire database in .sql format, not just the two tables.

    Okay.

    Seems to be a pretty common occurrence across upgrading.

    Check your theme.

    Firstly, if you change your theme back to the WP Classic theme, does the front page now show?

    If so, try removing the theme you wish to use and upload it again.

    If it still shows as white, and you’ve tried FTPing a new edition of the theme a couple of times (FTP can be quite flaky).. then think about backtracking your recent changes:
    i.e. have you recently changed the name of the directory you keep your theme in.
    Have you recently made changes to code in the theme?
    Have you recently installed and activated a new plugin?
    Do you use permalinks? If so, does your .htaccess file need rewriting?

    Try to work through those. Start with the theme.. seems to be the most common cause.

Viewing 4 replies - 1 through 4 (of 4 total)
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