Book-a-Room w/ gMail

  • Resolved librarytech2017

    (@librarytech2017)


    7 years, 9 months ago

    Hello Again;

    We use gmail/google apps as our email system. I know that some apps are not able to send email using Google due to security issues [google blocks them]. I have a WordPress plugin specifically designed to adapte WP functions to work with gMail; this plugin has been working very reliably on the site for several months.

    I also have two other email plugins installed [only 1 activated at a time]. I’ve tested each and they all send email [gmail SMTP] using the WordPress forms.

    But none seem to work with Book-a-Room. {I did try turning them all OFF default WP mail() does not work with gmail}

    When I test email from the Book-a-Room email settings page, the system responds with the “successfully sent to…” message but no email is ever delivered.

    When I go to the email plugin and test – the test message is immediately sent to my inbox.

    I certainly would not ask/expect you to support outside plugins or be able to troubleshoot issues related to other plugins.

    ~ Just wondered if there were any known issues using “book” with gMail services that you or others might have discovered;

    I searched the forum before posting; No matches on “gmail”.

    Thanks if for any suggestions.

    s-

Viewing 5 replies - 1 through 5 (of 5 total)

  • This has not come up. BaR uses the standard PHP email mail() function which is configured through PHP/Apache.

    HAve you tried checking the “(Use Reply-To instead of From in case of email issues)” box on the email settings page?

    Thread Starter librarytech2017

    (@librarytech2017)

    Thanks for the quick reply.

    – Yes I tried it both ways. We had to change a couple of our web apps because Google refuse to let them send. I’ve also had some other plugins that would NOT work with the “SMTP/gMail” replacements for mail().

    I have some other options I can test; I’ll keep the thread open for a day or two in case I can post a solution at some future point.

    -s

    Are you able to get into CPanel or your logs and see if the mail was deferred or blocked and possibly left an error message?

    Also, one issue we’ve had with our own email system and relaying is that you need to put the “From:” address to be whatever it is in the test message you get.

    For example, our domain is heightslibrary.org, and we use a separate mail server for our main email, only sending Book a Room alerts from the site. We were trying to use [email protected] as the From address, but this was being blocked. The test email came from [email protected]. So, we had to use [email protected] instead, and it now works.

    You may want to ask on our public Facebook page in case someone else may have run into this or something similar, too!

    https://www.facebook.com/bookaroomplugin

    Thread Starter librarytech2017

    (@librarytech2017)

    Ahh… good tips; Thank you.

    I won’t overload the conversation here; For a variety of reasons this WordPress installation is running under IIS. It’s a decision that I frequently regret.

    This particular app/plugin however is valuable enough that I may very well set it up on a new server where I will have more control.

    Our needs for this app are a little different; It’s internal use only. We needed a good way for facilities staff to process meeting room set ups; I’m going to need to reformat some CSS to get a 7 day calendar view simplfied and will need to add a “refreshment/shopping cart” which I have already written in javascript.

    Obviously if I move it to a new server I have options other than gmail for sending so I’m not tooo worried about it at the moment.

    I’ll share my modifications once I get it up and running well.

    Very nice code BTW – good notes too.

    – Thanks Again
    Scott-

    Thanks! I’m interested in what you find.

Viewing 5 replies - 1 through 5 (of 5 total)
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