Uncaught Exception Error – Can’t Access Checkout

  • Resolved TheLuxPuff

    (@theluxpuff)


    7 years, 10 months ago

    Using verion 2.0.0
    Hello, several days ago we started getting errors when trying to access checkout.

    I have sanitized the message for links but here is what we are getting:

    Uncaught TypeError: Cannot read property ‘prepend’ of undefined
    at d.window.WC_Braintree_Payment_Form_Handler.a.render_error

    at d.window.WC_Braintree_PayPal_Payment_Form_Handler.d.on_unsupported

    What is interesting is if we refresh the cart page by adjusting the quantity of an item in the cart and “update”- all is well and we can proceed to checkout. (Although the error messages in console still exists)

    Any ideas why this is happening?

    • This topic was modified 7 years, 10 months ago by TheLuxPuff.
    • This topic was modified 7 years, 10 months ago by TheLuxPuff.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter TheLuxPuff

    (@theluxpuff)

    For what it is worth – disabling the Braintree (PayPal) fixes the issue.

    Plugin Support Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi There,

    We’ll need to take a look in your site to lend a hand with this.

    You can open a ticket by going to https://www.WooCommerce.com, then click on Support > Helpdesk > Create a ticket > Free plugins.. [redacted]
    Have a nice day.

    • This reply was modified 7 years, 10 months ago by bdbrown.
    • This reply was modified 7 years, 10 months ago by bdbrown.
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Uncaught Exception Error – Can’t Access Checkout’ is closed to new replies.