New WP site didn’t work (Internal Server Error)

  • [ Moderator note: moved to Fixing WordPress. ]

    I rent one server in iPage before. And created sub-directory “web1”, set up https://www.web1.com by WP. And it works well.
    Last week, I created new sub-directory “web2” and created new domain “www.web2.com” and pionted to folder “web2”. The WP 4.7.4 was uploaded to the “web2” by FTP. The link will jump to “https://www.web2.com/wp-admin/setup-config.php”, and show “Internal Server Error”, when I accessed the new domain address.

    I searched 500 issue in web. And here is what I had tried.
    1. No “.htaccess” at the root directory.
    2. The “wp-config.php” is not create.
    3. Try to change the PHP Memory Limi. Also not working.
    4. Disable all pluging. Not working.
    5. Try to re-uploaded all the files. Not working.
    6. Remove WP and just created one “index.htm” file at “web2”. It works well.

    By the way, the old web is working well.

    I was crazy. Please help on this. Many thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

  • You should be able to find error.log in the root of /web2 folder. More information about 500 error should be there.

    Thread Starter bengogo

    (@bengogo)

    Thank you for your help. I didn’t find error.log there.

    Then you’ll have to contact your hosting support and ask them where the log is and what’s the filename. It might also be in /public_html for both websites (provided that you’re on the usual shared hosting plan).

Viewing 3 replies - 1 through 3 (of 3 total)
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