Grotte Theme & Conditional fields not working

do contact forms work without conditional fields?

Thanks for getting back to me so quick! yes they do work without the conditional fields. Althought, woocommerce plugin makes my send button disappear. Apart from that they do work.

hmm.. have you tried contacting support of the theme? if it’s a premium theme they will be able to provide better help than i can, since they will likely have the theme and everything set up in a testing environment already, and you already paid them for the support ??

good luck!

Ok, i will contact them. Can I send you a screenshot of what I see? There might be a jquery issue, but I really don’t have a clue if this is causing the problem…

sure. you can embed images in posts here.

I only get the error on the pages having contact form 7

• This reply was modified 7 years, 10 months ago by vierthom.

Conditional Fields doesn’t use the cookie function. Are you using any other plugins that extends contact form 7?

Either way, the error is thrown by one of your theme’s JS files. So I would definitly contact the theme devs

Dear Jules, theme devs have updated my theme. The conditional fields still don’t work…
page in progress: https://cookup.be/falcon/5-jaar-garantie/

says “page not found” here

Dear Jules, it should be visible now. Sorry for the inconvenience

I did another test with one of my other working contact forms.
You can find the completely functional form here (down the page): https://new.place2party.be
I copied the form and all conditions to this page: https://https://cookup.be/falcon/test
Deactivated all plugins to check, no result…

Hi, could you please try the following:

With FTP, go to your wp-content/plugins/cf7-conditional-fields/ folder and open the file cf7cf.php

Right after <?php insert a new line and add this text:

global $wpcf7cf_global_count;

and then save the file. So the beginning of the file should read like this:

<?php
global $wpcf7cf_global_count;
class ContactForm7ConditionalFields {

I should get rid of globals in my code since they are pretty unpredictable among different PHP versions, but could you please give this a try and let me know if it fixes your problem?

Thanks

Jules

Dear Jules, I did exactly as you asked, but unfortunately no change. The fields are still not showing… Sorry!

I’m clueless. Could you send me the grotte theme via email so I can install it locally and see what’s going on. You can find me email address in the plugin’s readme.txt file

Hi Jules, still no solution ahead? Sorry for chasing you…

• This reply was modified 7 years, 10 months ago by vierthom.