Cannot create subscriptions nor modify their status

  • Hey guys,

    After the 3.0+ updates, we are unable to activate cancelled subscriptions or create new subscriptions manually. WooCommerce, Woo Subscriptions, and WordPress are all completely up to date. Anyone having this issue or know how to resolve or work around it?

    
### WordPress Environment ###

Home URL: https://dollarvigilante.com
Site URL: https://dollarvigilante.com
WC Version: 3.0.3
Log Directory Writable: ?
WP Version: 4.7.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: –
Language: en_US

### Server Environment ###

Server Info: nginx/1.10.0
PHP Version: 7.0.17-2+deb.sury.org~xenial+1
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?
Zapier Integration - Active Feeds: ?  5 active Zapier Feeds.
Zapier Integration - Cron Tasks: ?  0 pending Zapier cron tasks.
Zapier Feed #1 Name: ?  New Newsletter Subscriber
Zapier Feed #1 Webhook URL: ?  https://hooks.zapier.com/hooks/catch/1794830/t4if65/
Zapier Feed #1 Trigger: ?  Subscription Created
Zapier Feed #1 Test Result: ?  Successfully sent sample data to https://hooks.zapier.com/hooks/catch/1794830/t4if65/.
Zapier Feed #2 Name: ?  New order test
Zapier Feed #2 Webhook URL: ?  https://hooks.zapier.com/hooks/catch/1794830/t4s6da/
Zapier Feed #2 Trigger: ?  New Order
Zapier Feed #2 Test Result: ?  Successfully sent sample data to https://hooks.zapier.com/hooks/catch/1794830/t4s6da/.
Zapier Feed #3 Name: ?  Subscription Status
Zapier Feed #3 Webhook URL: ?  https://hooks.zapier.com/hooks/catch/1794830/tt58h7/
Zapier Feed #3 Trigger: ?  Subscription Status Changed
Zapier Feed #3 Test Result: ?  Successfully sent sample data to https://hooks.zapier.com/hooks/catch/1794830/tt58h7/.
Zapier Feed #4 Name: ?  Resubscribe Member
Zapier Feed #4 Webhook URL: ?  https://hooks.zapier.com/hooks/catch/1794830/tti4b8/
Zapier Feed #4 Trigger: ?  Subscription Status Changed
Zapier Feed #4 Test Result: ?  Successfully sent sample data to https://hooks.zapier.com/hooks/catch/1794830/tti4b8/.
Zapier Feed #5 Name: ?  New Order
Zapier Feed #5 Webhook URL: ?  https://hooks.zapier.com/hooks/catch/1794830/m56nhb/
Zapier Feed #5 Trigger: ?  New Order
Zapier Feed #5 Test Result: ?  Successfully sent sample data to https://hooks.zapier.com/hooks/catch/1794830/m56nhb/.

### Database ###

WC Database Version: 3.0.3
WC Database Prefix: dw_
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?
MaxMind GeoIP Database: ?

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (81) ###

ManageWP - Worker: by ManageWP – 4.2.18
MonkeyPlugin: by Monkey Marketing – 1.0
Accelerated Mobile Pages: by Ahmed Kaludi
Mohammed Kaludi – 0.9.47.2

AccessPress Social Counter: by AccessPress Themes – 1.7.1
Akismet Anti-Spam: by Automattic – 3.3
AMP: by Automattic – 0.4.2
Ninja Popups: by ArsCode – 4.4.1
Auto Terms of Service and Privacy Policy: by TourKick (Clifford P) – 1.8
Autoptimize: by Frank Goossens (futtta) – 2.1.0
Beaver Builder Plugin (Standard Version): by The Beaver Builder Team – 1.9.5.3
bbp style pack: by Robin Wilson – 3.5.3
bbP Toolkit: by Pascal Casier – 1.0.10
bbPress: by The bbPress Community – 2.5.12
Beaver Tunnels: by FireTree Design
LLC  – 2.0.1

Bloom: by Elegant Themes – 1.1.8
Cresta Social Share Counter PRO: by CrestaProject - Rizzo Andrea – 2.6.3
CryptoWoo: by flxstn – 0.18.1
Disqus Comment System: by Disqus  – 2.87
Download Monitor: by Never5 – 1.9.6
Easy Media Download: by naa986 – 1.1.2
Easy Twitter Feed Widget: by DesignOrbital.com – 0.6
Easy WP SMTP: by wpecommerce – 1.2.5
Email Log: by Sudar – 1.9.1
Essential Grid: by ThemePunch – 1.5.2
Express Checkout For Woocommerce For Virtual And Downloadable Products: by StoreApps – 1.0.1
Facebook Widget: by Milap Patel – 4.1
Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.10
Featured Image: by Mervin Praison – 2.0
Genesis Connect for WooCommerce: by StudioPress – 0.9.9
Genesis Dambuster: by Russell Jamieson – 1.6
Google Analytics Dashboard for WP: by Alin Marcu – 4.9.6.2
GoUrl Bitcoin Payment Gateway & Paid Downloads & Membership: by GoUrl.io – 1.3.15
Heartbeat Control: by Jeff Matson – 1.0.3
Indeed Ultimate Affiliate Pro: by indeed – 2.6
LMM Menu: by LiquidaThemes – 1.2.3
NGINX Cache Optimizer: by Kyup.com – 1.1
OneSignal Push Notifications: by OneSignal – 1.14.1
OptimizePress: by OptimizePress – 2.5.7
OptIn Ninja - Custom Form Fields add-on: by Web factory Ltd – 1.05
OptIn Ninja: by Web factory Ltd – 2.0
CF Page or Post Duplicator: by Carlos Fazenda – 0.1
Paid Memberships Pro: by Stranger Studios – 1.8.13.6
Paid Memberships Pro - Advanced Levels Page Shortcode Add On: by Stranger Studios – .2.1
PMPro Customizations: by Stranger Studios – .1
Paid Memberships Pro - Email Templates Add On: by Stranger Studios – 0.7.1
Paid Memberships Pro - Failed Payment Limit Add On: by Stranger Studios – .1.2
Paid Memberships Pro - Import Users from CSV Add On: by Stranger Studios – .3.3
Paid Memberships Pro - Proration Add On: by Stranger Studios – .2
Paid Memberships Pro - WooCommerce Add On: by Stranger Studios – 1.4.5
Popup Builder PRO: by Sygnoos – 3.1.6
Blubrry PowerPress: by Blubrry – 7.0.4
Quick Page/Post Redirect Plugin: by anadnet – 5.1.8
Really Simple SSL: by Rogier Lankhorst – 2.5.11
RSS Image Feed: by Stefan Cr?mer – 4.2.5
Optimize Database after Deleting Revisions: by CAGE Web Design | Rolf van Gelder
Eindhoven
The Netherlands – 4.2.2

Custom Thank You Pages Per Product for WooCommerce: by StoreApps – 1.2.2
ShortPixel Image Optimizer: by ShortPixel – 4.2.9
Fast Secure Contact Form: by Mike Challis
Ken Carlson – 4.0.50

Smart Manager: by StoreApps – 3.9.22
Smart Reporter for e-commerce: by StoreApps – 2.9.16
SSL Insecure Content Fixer: by WebAware – 2.2.3
Strong Testimonials: by Chris Dillon – 2.21
Thrive Ultimatum: by Thrive Themes – 1.5.13
W3 Total Cache: by Frederick Townes – 0.9.5.2
WooCommerce Auto Complete Virtual Orders: by StoreApps – 1.2.6
WooCommerce Buy Now: by StoreApps – 1.9.6
WooCommerce Stripe Gateway: by WooCommerce – 3.1.6
WooCommerce Subscriptions: by Prospress Inc. – 2.2.4
WooCommerce Zapier Integration: by OM4 – 1.6.3 – 1.6.7 is available
WooCommerce: by Automattic – 3.0.3
Sensei: by WooThemes – 1.9.11 – 1.9.13 is available
Yoast SEO: by Team Yoast – 4.6
Email Login: by Beau Lebens – 4.6.4
WP-FB-AutoConnect: by Justin Klein – 4.3.2
Wp Facebook Share Like Button: by Vivacity Infotech Pvt. Ltd. – 2.2
WP Fusion: by Very Good Plugins – 3.1.1
WP Rollback: by WordImpress – 1.4
WP Smart Preloader: by ashokmhrj – 1.11.3
WPFront User Role Editor Personal Pro: by Syam Mohan – 2.13.1
Genesis login modal box: by Frank Schrijvers – 1.1.1
Youmax PRO: by Jake H. – 2.2

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #16216 - /shop
Cart: #15612 - /cart
Checkout: #17297 - /checkout-main
My account: #16193 - /my-account

### Theme ###

Name: Vigilante
Version: 1.0.0
Author URL: https://autonomite.net
Child Theme: ?
Parent Theme Name: Genesis
Parent Theme Version: 2.4.2
Parent Theme Author URL: https://www.studiopress.com/
WooCommerce Support: ?

### Templates ###

Overrides: –

### subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Viewing 1 replies (of 1 total)

  • Yes, same issue. Running WC Subscriptions 3.0+ and can not make any changes to a subscription. I make changes within the edit screen but nothing happens when I save it. Instead I get a blank white screen when I reload the page, the original settings are still in place, so it’s futile at the moment to make any edits.

    ALSO CHECK YOUR RENEWAL METHODS AFTER 3.0 update! Updating to 3.0 made all of my subscriptions go to “manual renewal” when in fact I had them set as automatic credit card renewal. Have to open a support ticket with them over this, because I can not solve this issue without first solving the issue of not being able to edit subscriptions! Yikes!!

Viewing 1 replies (of 1 total)
  • The topic ‘Cannot create subscriptions nor modify their status’ is closed to new replies.