Access Token Error Msg

  • Resolved kiteenscloset

    (@kiteenscloset)


    7 years, 7 months ago

    I recently had to change my instagram password and since then, this plugin has not been loading for me. I went in and “reset” the token in the settings of the plugin however, I am still getting the error message: “the access_toke provided is invalid” and my instagram feed will not load.

    THank you so much in advance for your help!
    Kiteen

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  • Plugin Contributor Tigran Nazaryan

    (@progmastery)

    hi @kiteenscloset,
    thanks for using Instagram Feed WD.
    The access token is given by Instagram and it is used by the plugin to get media from Instagram API. We have no control over access token and errors in Instagram API related with tokens. Instagram occasionally expires access tokens from time to time.

    Did you get the same token after resetting it ?
    Please also try to revoke access of the plugin and then give Instagram access again.

    Thanks. The reinstating access solution worked. ??

Viewing 2 replies - 1 through 2 (of 2 total)
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