Shipping Method Is Not Disabled When Weight Rule Is Applied

  • Resolved wrakocy

    (@wrakocy)


    7 years, 10 months ago

    Hello,

    I’ve just downloaded the free version of the plugin, and so far, it looks terrific.

    Before upgrading to Pro, there’s just one snag that I need to sort out. In short, I’ve configured a weight-based rule to enable a particular shipping method when total cart weight is less than or equal to 13 ounces.

    The snag is that, when I load my cart up with more than 13 ounces of goods, the shipping method in question continues to appear, albeit WITHOUT its price. The method’s radio button is also still selectable, making for a very confusing and potentially problematic interaction. When I drop cart weight back below the 13 ounce threshold, the method’s price is restored.

    I’m wondering if this is expected behavior or a bug of some sort. Ideally, the method would be removed altogether (radio button, description and price) when total cart weight exceeded 13 ounces.

    Thanks!
    -Bill

    • This topic was modified 7 years, 10 months ago by wrakocy.
Viewing 1 replies (of 1 total)
  • Thread Starter wrakocy

    (@wrakocy)

    Managed to resolve this on my own. The root cause was a left-over rule on the shipping method based on the “None” option. Likely a bug that needs fixing, but removing the rule resolved my issue.

Viewing 1 replies (of 1 total)
  • The topic ‘Shipping Method Is Not Disabled When Weight Rule Is Applied’ is closed to new replies.