Donations do not reach PayPal

  • Resolved mmeida

    (@mmeida)


    7 years, 7 months ago

    Hello, how long does it take a donation between being made and appearing on PayPal? A user just notified me that he has made a donation but I do not see it reflected in my PayPal account.

    Regards.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Arunas Liuiza

    (@ideag)

    Hi and thanks for reporting this.

    In my experience, PayPal is quite fast showing the received money. If you received the notification from PayPal, that means they have received the money and it should show up on your account soon. How long has it been since you received the notification?

    P.S.Be sure to disable testing/sandbox mode in tinyCoffee mode.

    Thread Starter mmeida

    (@mmeida)

    Hi. Thanks for your answer. Oops. I have sandbox mode enabled. What exactly does it do?

    Plugin Author Arunas Liuiza

    (@ideag)

    It does exactly that – creates a sandbox where you can test if the payment system works correctly without actually spending money. The whole payment process goes through as usual, but no actual money changes hands.

    Thread Starter mmeida

    (@mmeida)

    Ok. Sorry, I am not English speaker and some terms escape me.

    Thanks!

    • This reply was modified 7 years, 7 months ago by mmeida.
    Plugin Author Arunas Liuiza

    (@ideag)

    Glad to help. Let me know if you have any other issues.

Viewing 5 replies - 1 through 5 (of 5 total)
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