Jetpack not functioning and unable to reinstall

  • Resolved jacquesmyco

    (@jacquesmyco)


    7 years, 10 months ago

    My blog is at blog.mycoquebec.org
    Since two or three days, I do not see the extension Jetpack anymore on my dashboard. I lost subscription menu and the stat on https://wordpress.com/stats/day/blog.mycoquebec.org are not showing or counting anymore and seems unable to communicate to my blog (a red line appears saying in french something like “Error when trying to get extensions on the blog Mycoquebec”.
    I tryed to install Jetpack again and it says that the destination file is already there.

    Any solutions that will not destroy my cumulative stat (since 2 years) and my list of subscripters?

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  • Plugin Contributor Lisa Schuyler

    (@lschuyler)

    Hi @jacquesmyco!

    I recognize your website address and think we communicated earlier today and your site issues have all been sorted.

    However, let us know if you have any further concern! Happy to help.

    Thread Starter jacquesmyco

    (@jacquesmyco)

    Yes, every thing is fine now. I deleted the folder JetPack and reinstalled it. For some reason, WordPress was unable to find Jetpack after the last update of Jetpack and could not install it either because the folder was there. Thanks for your help

Viewing 2 replies - 1 through 2 (of 2 total)
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