• Resolved catmaniax

    (@catmaniax)


    Hello!

    I’d like to ask if there’s any update coming in the near future because I’ve been having some issues.

    Please let me know.
    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    We actually just released an update. There isn’t another planned for a little while.

    Please let us know what issues you are experiencing, so we can see if we can assist, or if a patch is necessary.

    Regards,
    Jeremy Hoffman
    Support Engineer,
    Fatcat Apps

    Thread Starter catmaniax

    (@catmaniax)

    Well one of the issues I see is that the plugin is a bit heavy and calls for admin-ajax.php a lot.

    And another issue I had already mentioned in the past, is that an already registered user can enter their email again and again instead of displaying a message like “You are already registered to our newsletters”.

    Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    Sorry for the slow response. I’ve got some info for you here.

    We’ve been looking more into the MailChimp issue with double Subscribers. It’s not an issue on our end, but with their API. We want to see what they can do, and will bring it to their attention. We don’t know that we can address this in an update without changes to their API so that will take some time.

    As for the plugin being heavy, I can help with that. We do rely on a lot of admin_ajax calls for a smooth frontend experience, and for tracking. You can disable the tracking to cut down on a lot of that though.

    Instructions:
    https://fatcatapps.com/optincat/docs/advanced-features/disable-conversion-tracking/

    Otherwise it’s quite a lean plugin. We’ve done some extensive benchmarking compared to our competitors. If you think it’s having a huge site impact, we’d suggest using P3 Plugin Performance Profiler, or WP_Query_Moniter to try and narrow down the cause. There could be a conflict or something unique to your site. Please let us know what you find.

    Regards,
    Jeremy Hoffman
    Support Engineer,
    Fatcat Apps

    Thread Starter catmaniax

    (@catmaniax)

    Thanks for the reply.

    It’s strange about the double subscribers issue, because some other popular mailchimp plugins here at wordpress repository do show an “already subscribed” message, that’s why I keep asking.

    I will try out disabling the tracking by adding the code of your URL to my functions.php, but do you think you can just have an option to easily enable/disable this feature inside the plugin, in the future?

    Also, P3 no longer works since a long time ago.

    Please let me know.
    Thanks!

    Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    Sorry for the slow response, we’ve had our hands full with other development tasks. We’ve recently started looking into this for MailChimp, and will be either adding an ‘already subscribed message’ or just sending the subscribers in a way that they cannot be removed.

    Keep an eye on our newsletter for updates in our newsletters for more information on that.

    [ Signature moderated ]

    • This reply was modified 7 years, 9 months ago by Jan Dembowski.
    Thread Starter catmaniax

    (@catmaniax)

    Thanks for the reply, even late.

    I’m looking forward to your plugin’s update.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Update coming?’ is closed to new replies.