Can’t see Related Products Result

Hello, thanks for trying Woo Related Products, i am sorry to know that this didn’t work well for you however its pretty obvious for me that you didn’t configure the plugin or you just got confused by something as the plugin doesn’t effect the sidebar at all.

Did you change plugin settings ? ( Dashboard -> WooCommerce -> Woo Related Products )
Did you try to disable Carousel ( could be a conflict with your theme )
Did you set the related products to use Categories ? ( in case your product doesn’t have tags )

If you try the above and still can’t see related products in product pages then it looks like we have a theme “conflict” , i would like to know what theme your website use so i can take a look.

A URL to your website would be also cool so i can check if you don’t mind.

Thank you.

Hello!
Thank’s for your help.
according to your questions I will answer:
Did you change plugin settings ? –> Absolutely yes.
Did you try to disable Carousel? –> I don’t have Carousel.
Did you set the related products to use Categories? Categories, Tags, Attributes and … every things.

This is a url from my website:
https://wp.tspgmbh.de/product/margoon/
Thanks.

Hello, thank you for the update.It looks like there is a conflict with your theme.
I can take a closer look if you want but you ll have to provide either dashboard access or theme files.

As usual you can check if plugin works if you temporary switch to a default theme and check your product pages.

Thanks.

Oh man!
You are right.
there is a conflict with my them.
It works fine with default WP themes.
My installed theme is: Rythm
link to the wp theme: Rhythm | Responsive WordPress Multi-Purpose Theme
https://themeforest.net/item/rhythm-responsive-wordpress-multipurpose-theme/11330434
How can I send Username and password of my website to you?
—
So sorry for my bad rate.
It was my mistake.
I going to change it you 5 star.

Good morning, no worries ??
You can create a new admin user on your website for me using [email protected]

Thanks.

Thank you.
I sent you an Email.

Got it, thank you.

Hello again , thank you for giving me access to your website to check your theme.
The problem is that your theme’s WooCommerce template override for single product is missing woocommerce_after_single_product action.

There is an easy fix for that, you can create a child theme and add <?php do_action( ‘woocommerce_after_single_product’ ); ?> at the end of your theme’s single product template override file.

Glad to help if you want me to.

I have added this line every where.
but it’s still not working ??

Morning, i can try to fix it for you if you want me to.

I don’t want to put you in trouble.
but if you can, It’s my pleasure.
so Can you explain what you done, after the problem fixed?
Maybe some changes will come to me next ??
Thank you.

I will send you an email before i get in to check and try to fix ( in a couple hours from now )

Thanx.

Hello, i edited your theme override file :
woocommerce/content-single-product.php

and added <?php do_action( ‘woocommerce_after_single_product’ ); ?> right after
<?php woocommerce_output_product_data_tabs(); ?> (this is responsible for your theme tabs)

The plugin now works fine with your theme however you need to create a child theme and copy content-single-product.php into it to be able to update your parent theme without losing the edits.

One last thing about your tabs, if you want to reduce the white space between related products and product tabs (this is cause by min-height of your tabs) you can use the code bellow into you custom css section (customizer or theme options)

.tpl-tabs-cont {
min-height: initial;
}

• This reply was modified 7 years, 12 months ago by Vagelis.