form ID codes showing in menu bar

Hi @designsynergy,

Can you please provide the steps so we can reproduce the issue? Please feel free to add screenshots.

Thanks.

Hi,

Here is what the webpage looks like:
https://design-synergy.co.uk/screenshots/betheme-menu.jpg

This is a screenshot of the menu build in wordpress:
https://design-synergy.co.uk/screenshots/menu-setup.jpg

Here is a screenshot of the page in wordpress edit mode:
https://design-synergy.co.uk/screenshots/page-edit.jpg

As you can see, the page content shortcode looks to be appearing in the menu section.

Thanks,

Hi @designsynergy,

Thanks for providing screenshots. Can you please do a conflict test on the theme first and then plugins and see if it is caused by a conflict. You can click the link for directions on the plugin/theme conflict test:

https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

Thanks.

Hi guys,

When I changed to a default theme the problem went away.

At first I thought that it could have been the Ultimate Member default pages but when I added a new test page with some content in the page’s wordpress edit panel I got the same result, so it looks like a conflict with Ultimate Member and Betheme.

I next looked at removing the shortcode content from the wordpress edit panel and putting it in Bethemes Muffin Builder page building option with same outcome. So I went to the menu setup, removed the menu selections and re-selected them and updated – resulting in the offending extra menu text disappearing!

It looks as though the conflict is between Betheme’s Muffin Builder and Ultimate Member.

If you have Ultimate Member installed with Betheme any page that has content in the WordPress edit panel shows that content as a sort of subtitle in the menu bar if that page is selected for menu use.

Although my workaround has removed the problem it would be nice if someone with more Ultimate Member know how could sort out the conflict as Ultimate Member has an awful lot going for it and Betheme is a very popular wordpress theme.

I did post on the Betheme forum but they gave me the standard we dont support 3rd part plugins response.

Thanks,

Hi @designsynergy,

Thanks for letting us know. You can also submit this report in our github repo so our developers can further look into it:

https://github.com/ultimatemember/ultimatemember/issues

Thanks.