Problem with tracking Internal links as outbound links

  • Resolved morteDenmark

    (@mortenstorgaard)


    7 years, 9 months ago

    Since updating the plugin a week ago, I no longer have data in Analytics for my affiliate links. I use pretty link to add /affiliate/ to all my affiliate url’s so I can track them as outbound links, even though they are internal links that 301 redirect to the affiliate link.

    I used to have click-data for these links on my event section in Analytics, but that disappeared after the latest updates.

    I have filled out the “affiliate” section in the plugin settings with path + label. I also checked the box “Using javascript” in the “Track outbound clicks..” setting.

    Can you guys help?

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author chriscct7

    (@chriscct7)

    Our release that includes a fix for this and a couple other things will be out over the next hour or so as 6.0.14

    -Chris

    • This reply was modified 7 years, 9 months ago by chriscct7.
    Plugin Author chriscct7

    (@chriscct7)

    This release is out.

    Thread Starter morteDenmark

    (@mortenstorgaard)

    Thanks Chris, I’ll update right away and check ??

    I just updated to ver .14 but I cannot see tracked affiliate events anymore. Even exploring the html code I cannot see anything useful.
    At the moment, any outbound link seems not to be tracked anymore.
    Can you please help me?

    • This reply was modified 7 years, 9 months ago by jocelyn72s.
    Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    In 6.0.14, the JS is in it’s own file (frontend.min.js). There was a bug in .13 that prevented the affiliate events from being tracked, so if you recently updated, you’ll need to set the view range in Google Analytics (because it does not by default) to include today’s date

    -Chris

    Thread Starter morteDenmark

    (@mortenstorgaard)

    I just installed the latest version two days ago, and I still cannot get it to work. Still no data… any tips?

    Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    Assuming you are on the latest version of MonsterInsights, make sure that JS events tracking is turned on in the Demographics tracking subtab of Tracking, and then make sure to clear any sort of plugin or server based CDN, concatenation, minification or caching.

    -Chris

    Thread Starter morteDenmark

    (@mortenstorgaard)

    Thank you for answering so quick @?hris.

    I cannot see any setting for “JS events tracking” on the “Demographics” tab:
    demographics

    Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    I apologize I meant to say Engagement subtab (the one right above it)

    -Chris

    Thread Starter morteDenmark

    (@mortenstorgaard)

    OK thanks, but I don’t see that option, I can only choose “Javascript”…
    settings

    I’m having the same problem. I’ve upgraded to the newest version of the plugin and the Track outbound clicks and download links using javascript is checked. But it’s not tracking any of my affiliate links.

    Plugin Author chriscct7

    (@chriscct7)

    JS is an acroynm for Javascript.

    If anyone else is having issues please get a hold of us at monsterinsights.com/contact via presale and we’ll get you sorted out

    -Chris

    Thread Starter morteDenmark

    (@mortenstorgaard)

    OK sure, my bad. But the links are still not tracked. I just wrote you on the “Presale” form ??

    Thread Starter morteDenmark

    (@mortenstorgaard)

    Hmm how come it’s marked resolved? it’s not resolved…

    Amy news regarding this issue? Can Simeone please tell me ufficio the issue was solved and how?

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Problem with tracking Internal links as outbound links’ is closed to new replies.