Getting HTTP ERROR 500 >> Website is down

  • niron

    (@niron)


    8 years ago

    My website doesn’t work. I haven’t done anything special, nor did I add any new plugins/themes or any other features.

    [It worked very well for more than 7 years straight]

    I woke up yesterday morning, logged into the internet as usual and surfed directly to my website technologer.net – and NOTHING – blank page with a http error 500 message.

    I have no access to admin login page or any of the pages/directories whatsoever.

    I have contacted the hosting team and together we made a few attempts to solve the problem:

    – Disabled all plugins and themes
    – Changed the .htcaccess file name
    – Restored files from previous dates
    – Tested PHP (running)
    – Installed WordPress to a different dir (and it’s working).

    Unfortunately, non of the above worked and the site is still down. I have read previous cases and solutions but nothing solved the problem.

    Please help me out with any good Idea or suggestion.

    Thank You

    • This topic was modified 8 years ago by niron.
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  • esmi

    (@esmi)

    Try checking your site’s error logs for a more specific error message. Your hosts should be able to help you accessing your site’s error logs.

    Thread Starter niron

    (@niron)

    Thanks! I have checked the logs (I have the FTP access) but unfortunately the error logs folder appears to be empty.

Viewing 2 replies - 1 through 2 (of 2 total)
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