• Resolved jonhowcroft

    (@jonhowcroft)


    On my website when a user clicks ‘Add to basket’ on a simple product from either the shop page, category or the homepage (directly without viewing the product), they are redirected to a 404 page.

    Not sure if this is something anybody else is experiencing on their sites but help would be appreciated

Viewing 5 replies - 1 through 5 (of 5 total)
  • Madalin

    (@madalin_themeisle)

    Hi @jonhowcroft,

    I have checked your website and looks like you have managed to fix the issue.

    Thread Starter jonhowcroft

    (@jonhowcroft)

    Hi Madelin, sorry but I have not. It is OK when you click ‘select options’ but for example, if you click ‘Add to Cart’ on the Multi-level Barrel Planter (currently the only simple product on the homepage) then it is still redirecting to a 404.

    Thanks
    Jon

    Hello,

    Have you edit any theme file?

    Thread Starter jonhowcroft

    (@jonhowcroft)

    No I have not.
    I have just updated the theme to version 1.1.18 which I believe would wipe out any changes I had made if so and I am still experiencing the same issue.
    Thanks

    • This reply was modified 7 years, 7 months ago by jonhowcroft.
    Thread Starter jonhowcroft

    (@jonhowcroft)

    Apologies – I have just found a plugin that seems to be interfering with it. I shall contact the plugin author to see if they can help

Viewing 5 replies - 1 through 5 (of 5 total)
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