State field is missing on my checkout page

  • Resolved the orange one

    (@the-orange-one)


    7 years, 9 months ago

    My website is https://www.rootedesignworks.com & my system status is;

    
### WordPress Environment ###

Home URL: https://rootedesignworks.com
Site URL: https://rootedesignworks.com
WC Version: 2.6.14
Log Directory Writable: ?
WP Version: 4.7.2
WP Multisite: –
WP Memory Limit: 64 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US

### Server Environment ###

Server Info: Apache
PHP Version: ? 5.4.45 - We recommend a minimum PHP version of 5.6. See: How to update your PHP version
PHP Post Max Size: 1 GB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.48.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: ? 5.5.51 - We recommend a minimum MySQL version of 5.6. See: WordPress Requirements
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 2.6.14
: 
woocommerce_sessions: ?
woocommerce_api_keys: ?
woocommerce_attribute_taxonomies: ?
woocommerce_downloadable_product_permissions: ?
woocommerce_order_items: ?
woocommerce_order_itemmeta: ?
woocommerce_tax_rates: ?
woocommerce_tax_rate_locations: ?
woocommerce_shipping_zones: ?
woocommerce_shipping_zone_locations: ?
woocommerce_shipping_zone_methods: ?
woocommerce_payment_tokens: ?
woocommerce_payment_tokenmeta: ?

### Active Plugins (15) ###

All In One SEO Pack: by Michael Torbert – 2.3.11.4
Broken Link Checker: by Janis Elsts
Vladimir Prelovac – 1.11.2

Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.7
Flexible Woocommerce Checkout Field Editor: by heoLixfy – 1.0.0
One Click xml Sitemap: by Studio45 Team – 1.2
Page Links To: by Mark Jaquith – 2.9.6
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
Remove query strings from static resources: by Your WP Expert – 1.3.1
Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri
Inc – 1.8.3

W3 Total Cache: by Frederick Townes – 0.9.5.2
WooCommerce: by WooThemes – 2.6.14
Wordfence Security: by Wordfence – 6.3.1
WordPress Backup to Dropbox: by Michael De Wildt – 4.7
WP Database Backup: by Prashant Walke – 4.3.7
WP Smush: by WPMU DEV – 2.5.3

### Settings ###

Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### API ###

API Enabled: ?

### WC Pages ###

Shop Base: #12 - /shop/
Cart: #1300 - /cart-2/
Checkout: ? Page does not contain the shortcode: [woocommerce_checkout]
My Account: #1302 - /gallery/my-account-2/

### Taxonomies ###

Product Types: configurable (configurable)
downloadable (downloadable)
external (external)
grouped (grouped)
simple (simple)
variable (variable)
virtual (virtual)

### Theme ###

Name: Wynn
Version: 2.3
Author URL: https://www.brandexponents.com
Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally
then we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –

    My issue is that the State field is missing on my checkout page. I disabled all my plug-ins, no conflicts. I’ve attempted to use the Checkout Field Editor, which works great, but did not resolve this. I did notice another thread where someone had a similar issue w/ another field, the text box for this field appears briefly if reloading the page, but then disappears. They stated it was a Javascript conflict, but did not go into details. Any suggestions on how to resolve this issue?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    That’s because you’ve got some custom CSS that’s hiding that field. Check out the following screenshot for more info on that: https://cld.wthms.co/Nmqw/4gaGuro5

    Try this custom css:

    .woocommerce-billing-fields .select2-container,
.woocommerce-shipping-fields .select2-container {
  display: block !important;
}

    Custom css can be entered at:
    Dashboard > Appearance > Customise > Additional CSS

    If you sell outside the US, you may now still see the state field, in which case other debugging may be needed.

    Thread Starter the orange one

    (@the-orange-one)

    thankyou lorro, that did the trick! Now I have a drop down for the state instead of a text box, which is what I wanted.

    thanks @lorro, fix worked for me too. My country and state drop downs were missing.

    Your suggested fix also worked for me, @lorro. Many thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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