Unable to view protected content when logged in

  • byrnesdigital

    (@byrnesdigital)


    8 years ago

    Hey everyone,

    I have a pay site and for some reason my “Paid” users are unable to view protected content that they should be able to. For example, I have a page and I mark “Protect this content” and I check the level “Paid”. When that user logs in, the log in redirect happens and I checked the log files to make sure it’s registering.

    However, when they click on the protected page they get a message “You need to login to view this content. Please Login. Not a Member? Join Us”.

    I didn’t have this issue before, it seems to be new. I can’t tell if it’s because I migrated my site or because wordpress updated or 1 or the other or both.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter byrnesdigital

    (@byrnesdigital)

    It seems like it’s not recognizing the user as logged in on that page, as other conditional events aren’t triggering either.

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, you mentioned that you migrated your site. Perhaps you might like to reinstall the plugin again and carry out a test. Report back.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Unable to view protected content when logged in’ is closed to new replies.