activation link inactive…sometimes?

  • Resolved ambientblog

    (@ambientblog)


    7 years, 10 months ago

    A new subscriber informed me that there was no activation link where it should be in the confirmation mail. Upon checking, I noticed there were 30+ unconfirmed subscription, so I guess more subscribers have had this problem.
    Checking it by subscribing myself, I see a perfectly good activation link that works as it should!

    Could it be that some e-mail clients (or email client settings) do not recognise the activation link or strip it from the text?
    Anyone else encountered this?
    If so, is there a possible solution?

    Apart from this, the Mailpoet plugin works flawlessly. Very happy with it!

Viewing 3 replies - 1 through 3 (of 3 total)

  • @ambientblog we haven’t seen this before. Please, get in touch with us over here so that we can have a look: https://www.mailpoet.com/support/wordpress-forums/

    Thread Starter ambientblog

    (@ambientblog)

    Thanks for your reaction, but I hope you understand that I’m not giving away admin privileges to my blog to persons I don’t know in person. No offence ??

    Thread Starter ambientblog

    (@ambientblog)

    [Update]: I have not seen this behaviour in the last week following my post.
    I have come to the conclusion that the 30+ unconfirmed subscriber possibly were spam-accounts with no existing mail-adress. The problem with the ‘stripped’ link in the confirmation mail could have been due to his personal mailclient-settings, since other new subscribers can actually confirm as they should.
    So, no cause for concern, I guess.
    Thanks again for your offer to help

    PvC

    • This reply was modified 7 years, 9 months ago by ambientblog.
Viewing 3 replies - 1 through 3 (of 3 total)
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