Product stock not reducing!!
-
Hi all,
https://www.driphacks.com
system report:### WordPress Environment ### Home URL: https://driphacks.com Site URL: https://driphacks.com WC Version: 2.6.13 Log Directory Writable: ? WP Version: 4.7.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: en_GB ### Server Environment ### Server Info: Apache PHP Version: 5.6.27 PHP Post Max Size: 100 MB PHP Time Limit: 300 PHP Max Input Vars: 4000 cURL Version: 7.45.0 OpenSSL/1.0.1e SUHOSIN Installed: – MySQL Version: 5.6.32 Max Upload Size: 100 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 2.6.13 : woocommerce_sessions: ? woocommerce_api_keys: ? woocommerce_attribute_taxonomies: ? woocommerce_downloadable_product_permissions: ? woocommerce_order_items: ? woocommerce_order_itemmeta: ? woocommerce_tax_rates: ? woocommerce_tax_rate_locations: ? woocommerce_shipping_zones: ? woocommerce_shipping_zone_locations: ? woocommerce_shipping_zone_methods: ? woocommerce_payment_tokens: ? woocommerce_payment_tokenmeta: ? MaxMind GeoIP Database: ? ### Active Plugins (23) ### Advanced CSS Editor: by Hardeep Asrani – 3.0 Akismet: by Automattic – 3.2 Contact Form 7: by Takayuki Miyoshi – 4.6.1 Custom My Account for Woocommerce: by phoeniixx – 1.2.3 Instagram Feed: by Smash Balloon – 1.4.8 Instock Email Alert for Woocommerce: by Laszlo Kruchio – 1.1.2 Jetpack by WordPress.com: by Automattic – 4.5 Min and Max Quantity for WooCommerce: by BeRocket – 1.0.2 Postman SMTP: by Jason Hendriks – 1.7.2 Simple Custom CSS: by John Regan Danny Van Kooten – 3.3 Compress JPEG & PNG images: by TinyPNG – 2.1.0 Unite Gallery Lite: by Valiano – 1.7.40 Visual Form Builder: by Matthew Muro – 2.9.2 Advanced Flat Rate Shipping Method WooCommerce: by Multidots – 2.3 WooCommerce Print Invoice & Delivery Note: by Triggvy Gunderson – 4.1.5 WooCommerce DYMO Print: by WP Fortune – 2.5.5 WooCommerce SagePay Form and SagePay Direct Gateway: by Add On Enterprises (Andrew Benbow) – 3.3.3 – 3.3.6 is available WooCommerce Product Add-on: by Najeeb Ahmad – 2.5 WooCommerce: by WooThemes – 2.6.13 WooSidebars: by WooThemes – 1.4.3 WooCommerce Helper: by WooCommerce – 1.7.2 WP Simple Paypal Shopping cart: by Tips and Tricks HQ Ruhul Amin mra13 – 4.2.9 WP-Mail-SMTP: by Callum Macdonald – 0.10.1 ### Settings ### Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ? ### WC Pages ### Shop Base: ? Page ID is set but the page does not exist Basket: #54 - /your-cart/ Checkout: #74 - /checkout/ My Account: #75 - /my-account/ ### Taxonomies ### Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: Relia Version: 1.0.7 Author URL: https://smartcatdesign.net Child Theme: ? – If you're modifying WooCommerce on a parent theme you didn't build personally then we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: relia/woocommerce/archive-product.php relia/woocommerce/single-product.php
We have a huge problem at the moment and I cannot see where the problem is coming from. None of our products are managing stock properly, stock should decrease when orders are placed but it doesn’t happen. Stock levels remain consistent and no longer reflect what we have in.
This is a HUGE problem for us as we sell a lot of items and cannot afford to sell something we don’t have, this leads to shipping delays, refunds and a bad customer experience.
“Manage Stock” and “do not allow back-orders” are both selected but they dot seem to be working. Does anyone know what could be wrong here? I am in desperate need of a fix for this!!
Thank you.
- The topic ‘Product stock not reducing!!’ is closed to new replies.