pluginerror

  • trying to install some plugins.

    getting an error message saying plugin already exist in a directory

    its there
    how can I fix’

    • This topic was modified 8 years, 1 month ago by Steven Stern (sterndata). Reason: moved from "requests" to "fixing wordpress"
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  • Moderator James Huff

    (@macmanx)

    You’ll need to access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/plugins/ and delete the directory for the plugin that claims to still exist.

    Then you’ll be able to install the plugin normally from Plugins > Add New in your site’s Dashboard.

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