Reset Password short code not working

  • Resolved ricardochimenes

    (@ricardochimenes)


    7 years, 10 months ago

    Hi there,

    First of all, great plugin! I’m very pleased with the assist it has given to my website.

    I just have a minor issue. I have on my site a register form, and I need to send to new users a registration e-mail with a link for set/reset their password. The issue I’m facing now is that the shortcode [password_url] doesn’t work. I’ve tried to use the [password_reset_link] shortcode, but hade no success.

    If anyone could help, I’ll be thankful.

    Thanks,

    Ricardo

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @ricardochimenes,
    Thanks for your message.

    Can you confirm that you’re using the “Lost Password – For User” notification and the [password_reset_link] shortcode?

    Thanks,
    Jack

    Thread Starter ricardochimenes

    (@ricardochimenes)

    Yes, that’s right. The others shortcodes are working fine but when the reset shortcode is used, the email arrives like this:

    reset link: [password_reset_link]

    No link is generated.

    Regards,
    Ricardo

    Plugin Author bnfw

    (@voltronik)

    Hi @ricardochimenes,
    Thanks for clarifying.

    It sounds like a potential plugin or theme conflict to me. Please can you make your way through this document and let me know how you get on?

    Thanks,
    Jack

    Plugin Author bnfw

    (@voltronik)

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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