• Resolved minox12

    (@minox12)


    Hi,

    When I upload a big file (815ko), I’ve got : Error while attempting to convert file: Cannot read property ‘replace’ of undefined.

    I can change anything in nginx or php-fpm

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Michael Williamson

    (@michaelwilliamson)

    Hello,

    To help work out what the issue is:

    * Do any other documents successfully convert?

    * Could you provide an example document that doesn’t convert? The smaller the better, to make it easier to track down the problem.

    * What browser and operating system are you using? Do you get the same problem with other browsers?

    * Are you seeing that message in the UI, or as a JavaScript error in the console?

    Thread Starter minox12

    (@minox12)

    Hello Micheal,

    Thanks for reply.

    * Yes other document works fine.

    * Here is a document who don’t works : https://jeuxdesqueezie.fr/ch3.docx

    * I tested on Chrome and Safari.

    * It is shown in the UI

    Actually I was wrong in my explanation. The import works fine but the “Insert into editor” don’t.

    Plugin Author Michael Williamson

    (@michaelwilliamson)

    Thanks for the information. Does the preview work?

    Unfortunately, that link is returning a 404 for me.

    Thread Starter minox12

    (@minox12)

    My bad https://www.jeuxdesqueezie.fr/ch5.docx

    Yes the preview works fine.

    I think the browser can not handle to much image at the same time. Thats may be the reasons.

    Plugin Author Michael Williamson

    (@michaelwilliamson)

    The problem is that the document contains EMF/WMF images, which WordPress (quite reasonably) rejects. The latest version (1.5.0) should contain a fix for this — could you try it out?

    Note that those images still won’t display, but the rest of the document should be converted successfully.

    Thread Starter minox12

    (@minox12)

    Micheal you are amazing. 5 stars for your plugin ??

    Thanks

    Plugin Author Michael Williamson

    (@michaelwilliamson)

    Glad it’s working for you!

Viewing 7 replies - 1 through 7 (of 7 total)
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