Horrid Support and Horrid Code

I have tried to get ahold of these guys for help on my site for a while and my questions where left unanswered. They have massive issues between there plugins which I am beginning to think is intentionally added to them. Changing your entire themes colors or making it so you cant add listings is now a feature. I even called their company, it was pretty fun to tell them calmly the problems I was facing and ask if there was something there who might have insight on the issue, I was told no one could help me in a cold voice and then the phone went dead as the staff member hung up the phone.