Right sidebar widgets broken

  • Resolved swaitland

    (@swaitland)


    7 years, 10 months ago

    Hi,

    My site is live and I’ve been using Optimizer for a while with no problems. However I added some widgets to my sidebar a couple of days ago and it seems to have created a glitch – I can’t open the ‘right sidebar widgets’ section on Customize to edit or remove widgets. And when I load my website, pages that have widgets on the right sidebar won’t load.

    I have no idea how to solve this, help!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Theme Author OptimizerWP

    (@layerthemes)

    @swaitland After going to Appearance > Customize navigate to that page that has the Sidebars in it. Then you will be able to edit the widgets from left.

    Thanks

    Thread Starter swaitland

    (@swaitland)

    I’ve tried that many many times and it doesn’t work – the page with sidebars just refuses to load. So I have literally no way to access the page and change the sidebar.

    Theme Author OptimizerWP

    (@layerthemes)

    @swaitland Did you add a posts widget to your Sidebar? Does it load a blank white page?

    Thread Starter swaitland

    (@swaitland)

    Yes I added a posts widget. My website seems to be loading the widgets ok now, but I still have no way to edit or remove the widgets because I can’t access them in ‘customize’ mode.

    Theme Author OptimizerWP

    (@layerthemes)

    @swaitland Can you please take the widget off and see if that loads in customizer? And alternatively, you can edit the widget from Appearance > Widgets.

    Thanks

    Thread Starter swaitland

    (@swaitland)

    Didn’t realise I could edit the widgets via Appearance. It’s all sorted now, thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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