update wont let me access admin

  • Update my wordpress version to 4.7, webpage refreshed to a warning message. got the website back but cannot log into admin. I don’t even know who is hosting my site anymore…the person who started it for me decided to do something else. ive been on my own since. Ive tried every browser and have used it at home and out (public wifi) on both phone and laptop. Have never had this issue before.
    This is my work portfolio and with it down I cant add any more pictures to show potential clients. Please help. I don’t understand most of the instructions for getting back into it. I keep getting the http 500.
    Without being able to reach the person who set it up for me (host?) can I still change the website to a new host/provider?

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  • Moderator t-p

    (@t-p)

    I don’t even know who is hosting my site anymore

    You can use this (and many more alike) to find out your hosting provider:
    https://www.webhostinghero.com/who-is-hosting/

    I keep getting the http 500.

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Hi there,
    I’m having the same problem.
    I’ve tried all of those solutions and still nothing. when I turn debug on from config.php it shows the following :

    The called constructor method for WP_Widget in Studiofolio_Vcard_Widget is deprecated since version 4.3.0! Use __construct()

    I went to the widgets.php and found 1 $this->WP_Widget and then changed to parent::__construct, then uploaded that widgets.php and still nothing.. Please heeeellppp.. Many thanks in advance!

    Moderator t-p

    (@t-p)

    @pakosouthpark,

    If the troubleshooting already posted made no difference for you, then, as per the Forum Welcome, please post your own topic. That way you stand a good chance of getting the assistance you want. Despite any similarity in symptoms, your issue is likely to be completely different because of possible differences in physical servers, accounts, hosts, plugins, theme, configurations, etc. Thus one problem, on one setup is not indicative of the functionality and reliability of an application as a whole.

Viewing 3 replies - 1 through 3 (of 3 total)
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