Error Updating plugin

Hi,

Please follow the following guide: https://time.ly/document/user-guide/troubleshooting/perform-manual-upgrade/

Hi,
I lose my settings and all the events if I do the manual update. How can I preserve the data?

Have you tried to follow the above guide? Because if you delete uninstall.php file, the data should remain preserved.

Sorry! I am all set now – thanks for your help.

No problem, I am glad things are all set for you now.

Take care,
Ben