Need refund no support

  • I have send 2 emails and never got any reply.

    I know ask for refund and still didn’t get any reply.

    Really bad customer service

    • This topic was modified 8 years, 2 months ago by ultraspraytan.
Viewing 3 replies - 1 through 3 (of 3 total)

  • @ultraspraytan,

    Thank you for your review.

    Actually, you sent us an email on 12/28 then on 12/29 asked for a refund:

    These were your words “I have find a better solution for my need”

    We can’t talk about the paid version on this forums, however, since you’ve posted an unfair review I would like to explain other users what happened.

    No, we don’t offer refunds if you find a better solution, however.. you didn’t give us time to reply, as we’ve stated on our website we had some delays over the holidays.

    Anyway, We wish you a great new year!

    Cheers

    Thread Starter ultraspraytan

    (@ultraspraytan)

    You assume on this forum that you have a French version of your plugin. I found a better solution since your plugin is not in French as mention on this forum. It’s not an unfair review. You offer a 100% refund policy for 30 days. You should remove this from your website if you don’t really offer a 100% policy.

    I send 2 emails to get support to put the plugins in French and nobody reply in a week so since I didn’t have support I ask for a refund and nobody reply.

    I post it here since nobody reply to my emails.

    Languages are offered by the community. We only guarantee English version.

    You should read our refund policy which is very clear https://bookingultrapro.com/refund.html.

    Good luck with your new solution

Viewing 3 replies - 1 through 3 (of 3 total)
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