• Resolved pregwebwp

    (@pregwebwp)


    I’ve been using your plugin for quite some time.
    After the update to WP 4.7, I was no longer able to view the Customizer/Live Preview in WP.
    I disabled all the plugins and I was able to view/work in the WP Customizer.
    Next, I activated each plugin, one at a time.
    When I activated the RS Headcleaner Plus, it created the same problem with error message unable to view the page.
    I wanted to let you know this for future updates.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor redsand

    (@redsand)

    Hi @pregwebwp,

    I’m sorry to hear about the issue you’re having. We’ve testing the plugin thoroughly with WordPress 4.7, and have confirmed it to work with no issues in the Customizer Preview. It’s likely that there is a more specific conflict occurring on your site. I would recommending working through our WordPress Debugging Guide, and submitting a support request so we can help you look into this further.

    – Scott

    Thread Starter pregwebwp

    (@pregwebwp)

    Thanks for getting back to me.
    I will go through the debugging process.

Viewing 2 replies - 1 through 2 (of 2 total)
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