Deleted a User and it messed up my site – corrupted text missing thumbnails

  • Resolved bradhar

    (@bradhar)


    8 years, 2 months ago

    We had a user with Author permissions that we weren’t using so we deleted it (attributing all it’s posts to the admin). Several things are now wrong with the site. These appear on the front end and admin area of the site:

    • – corrupted text, punctuation replaced by symbols
    • – random missing thumbnails
    • – old thumbnails were square but now portrait or landscape, ruining the layout

      • The last 2 are inconsistent, some posts are messed up, some fine.

      I’ve contacted the host of our shared server and they have restored the database and files to dates before this stuff appeared, but that didn’t solve our issue (oddly, posts created after the restore point are still there).

      Any ideas on how to get our site back to normal would be much appreciated!

      The clearest examples of the problem are here:

      https://patmorrow.com/adventure-diary/

    • This topic was modified 8 years, 2 months ago by bradhar.
Viewing 3 replies - 1 through 3 (of 3 total)
  • lisa

    (@contentiskey)

    have you checked in the database to look inside the content of the posts table and post meta table?

    inspect element thumbnail not displayed–see height + width

    <img width="1" height="1" src="https://patmorrow.com/wp-content/uploads/2016/12/DSC09148-Edit-2.jpg" class="attachment-large size-large wp-post-image" alt="">

    inspect element thumbnail is displayed

    <img width="1024" height="1024" src="https://patmorrow.com/wp-content/uploads/2016/11/Ang-Tharkay-Edit-Edit-1024x1024-1480695554.jpg" class="attachment-large size-large wp-post-image" alt="" srcset="https://patmorrow.com/wp-content/uploads/2016/11/Ang-Tharkay-Edit-Edit-1024x1024-1480695554.jpg 1024w, https://patmorrow.com/wp-content/uploads/2016/11/Ang-Tharkay-Edit-Edit-200x200-1480695554-1.jpg 200w, https://patmorrow.com/wp-content/uploads/2016/11/Ang-Tharkay-Edit-Edit-300x300-1480695870.jpg 300w" sizes="(max-width: 1024px) 100vw, 1024px">

    • This reply was modified 8 years, 2 months ago by lisa.
    Thread Starter bradhar

    (@bradhar)

    Thanks for point that out, I didn’t know

    Thread Starter bradhar

    (@bradhar)

    After the database and files were reverted to a previous backup, we updated wordpress to 4.7 and it was still messed up. We had the host revert them again and this time didn’t update to WP 4.7 and it’s resolved our problem. I guess I’ll wait for the next version and see what happens.

    • This reply was modified 8 years, 2 months ago by bradhar.
Viewing 3 replies - 1 through 3 (of 3 total)
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