Page Can’t be found issue

  • Hello everyone,

    Am a beginner for WordPress sites, Please look into the below problem and assist me.

    My webhost is godaddy and i have installed the wordpress web application using cpanel. and i

    have Installed my theme(Bought from theme forest) and deleted other old themes using

    cpanel ->Filemanager. When i try to access my website Domainname/wp-admin ,i was told to update the

    settings,contact information and theme. When i try to install my theme, it takes one mintue of time

    and rendered with the theme , but the message i have got in the page is “That page can’t be found”.

    Even if i click “Customize Link”, i was asked once again to update the settings,contact information

    and theme. Please help on

Viewing 15 replies - 1 through 15 (of 23 total)
  • Moderator t-p

    (@t-p)

    Confirm if the issue goes away by switching to the default “Twenty Sixteen” and “twenty Seventeen” themes.

    Thread Starter rameshkartik

    (@rameshkartik)

    Hello,

    Thanks for your quick revert!

    As you said, i have installed the theme “Twenty Sixteen” using cPanel(public_html/wp-content/themes).

    After that, when i try to access my website Domainname/wp-admin. it was showing only the old themes

    to select and apply it. I couldnt able to see the new theme “Twenty Sixteen”. Even if i delete the

    old themes from the folder(public_html/wp-content/themes).Its coming again in the wp-admin page.

    Please advise

    Moderator t-p

    (@t-p)

    Site url, please?

    Thread Starter rameshkartik

    (@rameshkartik)

    https://www.thecookiesonline.com/

    Moderator t-p

    (@t-p)

    I can see your Homepage.

    Also, I noticed you are currently using “storefront” theme.

    Im not sure what seems to be the issue!

    Thread Starter rameshkartik

    (@rameshkartik)

    Hello,

    I need to change my theme “StoreFront” into some other theme. Though i have installed my theme using cPanel(public_html/wp-content/themes). New theme is not reflecting in my admin page to select and apply it. Old ones are listing always in the admin page.

    Moderator t-p

    (@t-p)

    Let’s go one step at a time.

    you need to change theme “StoreFront” to what other theme?

    • This reply was modified 7 years, 11 months ago by t-p.
    Thread Starter rameshkartik

    (@rameshkartik)

    To Custom theme (https://themeforest.net/item/rosa-an-exquisite-restaurant-wordpress-theme/7920093?s_rank=1).

    Moderator t-p

    (@t-p)

    Okay.

    Now, have you uploaded this this “Custom theme” to your theme’s directory?
    /wp-content/themes/Your Custom Theme/

    Thread Starter rameshkartik

    (@rameshkartik)

    Yes, i have already uploaded in this folder (public_html/wp-content/themes)

    Moderator t-p

    (@t-p)

    Can you see this theme in the dashborsd?
    If you can see it, have you activated this theme in the dashbord?

    Thread Starter rameshkartik

    (@rameshkartik)

    Hope the Dashboard can be accessed using the link Domainname/wp-admin. Am i right?

    Thread Starter rameshkartik

    (@rameshkartik)

    I couldnt able to see the Dashboard in the wp-admin page.

    Moderator t-p

    (@t-p)

    Please describe the problem.

    Are unable to login? If you are unable to login, any error message?

    Thread Starter rameshkartik

    (@rameshkartik)

    I was trying to access the wp-admin page with the below URL

    https://www.thecookiesonline.com/wp-admin/

    Once i landed the page, i was asked to provide the username,pwd,settings,contact, and Theme. As a Final step when i select and apply one particular theme,It takes 30 secs to install the theme.After that, Page rendered with issue like “That page can’t be found”. If am again relogin the wp-admin page, it is asking the last step(Theme selection) again.

Viewing 15 replies - 1 through 15 (of 23 total)
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