Description field not working

  • reggiescottjr

    (@reggiescottjrverizonnet)


    8 years, 3 months ago

    I just installed the plugin. When I attempt to submit a ticket the description field will not allow me to type anything. I deactivated all plugins except Support Plus but it still does not allow me to type any text in the description field, which is required.

    https://drivenmediasolutions.com/support/

    username: BJP
    pass: Pi33a2015#

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Pradeep Makone

    (@pradeepmakone07)

    Hi there,

    Please disable this user or change password of this user. This is not safe to share login details in public.

    Please create ticket on this page, one of our agent will shortly get back to you.

    Thread Starter reggiescottjr

    (@reggiescottjrverizonnet)

    This user was setup totally as a test. I will delete and file a support ticket.

    Thread Starter reggiescottjr

    (@reggiescottjrverizonnet)

    Ok. So I have submitted 2 support tickets, no reply. When I try to look up the status of the ticket by logging in my email address is not associated with any account. How can I get support for my issue?

    Hi there,

    Can you please share the ticket numbers?

Viewing 4 replies - 1 through 4 (of 4 total)
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