• Resolved pancho12

    (@pancho12)


    I have just realised that the shipping address is no longer displayed on the review order page after checking out with Paypal Express. The shipping name is displayed, but not the address. The address is captured on the order, and shows in the plugin log and also the order confirmation email. This used to work fine, so is something to do with recent changes.
    This is happening on my live website (Woocommerce 2.6.8, paypal-for woocommerce 1.2.4), and also on a staging copy I tested (Woocommerce 2.6.4, paypal-for woocommerce 1.2.1). I do have the
    WooCommerce Table Rate Shipping by Mangohour plugin installed (I see that you have suggested there could be a conflict in other replies), but have tested with this disabled in the staging site and the problem still occurs.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor angelleye

    (@angelleye)

    We actually do have a couple of other recent reports of this, but we have not released an update to our plugin in the time these reports started happening.

    Have you recently updated WordPress or WooCommerce?

    Thread Starter pancho12

    (@pancho12)

    I am not sure exactly when this started happening, but I think probably in September when I updated to Woocommerce 2.6.4 (shipping zones) from a pre 2.6 version, along with paypal for woocommerce 1.2.4.
    (I wrongly put paypal for woocommerce 1.2.1 in the above note on testing in staging).

    Plugin Contributor angelleye

    (@angelleye)

    We’re looking into it and will get any adjustments that are necessary made as quickly as we can.

    You may want to try temporarily disabling caching / CDN services to see if that will resolve the issue. If so, then we can figure out how to get the necessary files filtered out of your caching system.

    Thread Starter pancho12

    (@pancho12)

    Thank you for investigating. I don’t think it is a caching/CDN issue as I have tested on my staging site with no CDN and the caching plugin disabled.

    Plugin Contributor angelleye

    (@angelleye)

    I think we’ve gotten to the bottom of this. It seems that WooCommerce 2.6 changed the names of the functions used to pull address data out, so we had to make the same adjustment to our plugin code.

    We have done this in our release branch on GitHub, and it will be included in the 1.3.0 update that we’re working hard on now.

    If you want to grab the update early to resolve this particular issue you can download it here, and then you’ll need to update manually.

    Thread Starter pancho12

    (@pancho12)

    Thank you for fixing this quickly. I have just tested the new code, and the shipping address is now displayed correctly on the review order. However I have the option to ‘set billing address in WooCommerce using the address returned by PayPal’ on. The billing address heading is displayed on the review order page, and the billing name is displayed, but the billing address is blank.

    Plugin Contributor angelleye

    (@angelleye)

    Hmmm, okay, sorry about that. We’ll take a look and get another update ready.

    Plugin Contributor angelleye

    (@angelleye)

    Ok, we made another adjustment. Please try this one.

    I also have the same issue. I installed the patch on my test server.

    The updated patch is better. I still notice the the shipping method changes when selecting separate shipping address. When I finalize the order in Woocommerce the actual order has the same address for shipping and billing.

    Thread Starter pancho12

    (@pancho12)

    I have retested and confirm that the shipping and billing address are now displayed on the review order page.
    I did change the delivery address in paypal, and the billing and shipping address were both correctly set to this new address (I know that paypal only passes the shipping address back to Woocommerce, so have the option to set the billing address to shipping address ticked.)
    Thank you very much for resolving this issue.

    Plugin Contributor angelleye

    (@angelleye)

    Glad to hear it’s working better for you now!

Viewing 11 replies - 1 through 11 (of 11 total)
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