AI1 WP Multisite import stuck at 5mb

  • Resolved pauldevisser

    (@pauldevisser)


    8 years, 3 months ago

    We recently installed the AI1 WP Migration Multisite plugin and have not been able to import a site developed for us by a 3rd party and exported using the AI1 WP Migration tool.

    We either get the “Preparing to Import” notificaiton which seems to be stuck. We have left it for 20-30 minutes for a 30mb import. The file in the {plugin-folder}/storage/{key} seems to be stuck at 5mb.

    Or we get the error regarding unable to authenticate with a key.

    We host our own server on an Ubuntu server, running Nginx and PHP 5.3.10.
    I’ve tried different browsers (Chrome & Firefox) and the behaviour is identical.
    The file in the storage folder is stuck at 5mb and has been unchanged for 30 minutes.

    Are there specific settings that the WP server needs to have to allow larger uploads to successfully process? Your app did state that it sent the file in chunks allowing large files to be imported.

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