Problem with Birthday field

Hi @sverald,

I’m seeing the same issue right now; I’m not sure what’s going on!

I’ll try to find a solution as soon as possible.

Thank you for letting us know – sorry about that.

Kevin.

Hi @sverald,

I located the error and fixed it but we are not releasing a new version for a couple of weeks because we’ve got some other changes we need to develop as well. However, if you have access to your server’s file system, you could download the plugin from GitHub at: https://github.com/yikesinc/yikes-inc-easy-mailchimp-extender. Additionally, there is only one file that has changed: https://github.com/yikesinc/yikes-inc-easy-mailchimp-extender/blob/master/public/partials/shortcodes/process/process_form_submission_ajax.php. So if it’s possible, you could replace this process_form_submission_ajax.php file. If this isn’t possible, then this fix will be included in a new version that will be released before the end of the month.

Hope that helps,
Kevin.

Hi,
I’ve changed only the file process_form_submission_ajax.php, but still doesn’t work.
The information doesn’t get to Mailchimp.
Unfortunately I can’t wait..if the issue isn’t resolved, I have to find a different solution.

I hope you inform me when it will be ok!

Thanks for your time,
Simona

Hi @sverald,

Hmm. I’m sorry that didn’t work. Can you try removing the birthday field from the form and re-adding it? Also, what date format are you using for the Birthday field, is it MM/DD or DD/MM?

And could you send me the URL to your site so I could look at the form?

We’ll try to get this resolved as quickly as possible.

Kevin.

Hi,
I’ve try to remove the birthday field and re-adding, but don’t change it.
The date format I’m using is DD/MM; I’ve tried to invert in MM/DD in Mailchimp but nothing.

Unfortunately I can’t post a public link. Can I send you in a private mode?

I don’t know, but it’s not more easy replacing the date-picker with two distinct fields (day and month)?

Like Mailchimp Embedded forms:

<div class="mc-field-group size1of2">
	<label for="mce-BDAY-month">Birthday </label>
	<div class="datefield">
		<span class="subfield dayfield"><input class="datepart " type="text" pattern="[0-9]*" value="" placeholder="DD" size="2" maxlength="2" name="BDAY[day]" id="mce-BDAY-day"></span> / 
        <span class="subfield monthfield"><input class="datepart " type="text" pattern="[0-9]*" value="" placeholder="MM" size="2" maxlength="2" name="BDAY[month]" id="mce-BDAY-month"></span> 
		<span class="small-meta nowrap">( dd / mm )</span>
	</div>
</div>

Many thanks,
Simona

Hi Simona,

I think I found the issue; there was something wrong with the change I made to the process_form_submission_ajax.php file. Could you please download the file from our GitHub again (https://github.com/yikesinc/yikes-inc-easy-mailchimp-extender/blob/master/public/partials/shortcodes/process/process_form_submission_ajax.php) and replace your current copy?

Sorry about the hassle,
Kevin.

Hi Kevin,
I’ve replaced this file but the problem still there.

Thanks,
Simona

Hi Simona,

Sorry, I’m out of ideas. Could you email me at [email protected] so we can exchange credentials to troubleshoot this problem more effectively.

Thanks,
Kevin.

Hello Simona,

We added this fix to the last update we pushed out a couple days ago. Please update and let us know if that solves your issue.

Thank you for bringing this to our attention!

Have good day!
-Tracy