Not sending welcome email

Hi there,

Do you have “enable double opt-in” disabled by any chance? As of version 4.0, the final welcome email is only sent by MailChimp if you have double opt-in enabled. All other subscribers added to the list will be treated as imports, therefore not triggering any emails.

Yes that’s it.
Can you separate those actions? Would be good to have the option to send it without double opt-in, because with mailchimp site sign-up form it also works separated.

Thanks!

You can ask MailChimp.com for further support on this. As far as we know their policy is to only send welcome email (and other automation) to subscribers who are double opt-in. Thus this is not an issue with our plugin, but with a MailChimp policy.

Sorry that I can’t help you with this.

In mailchimp.com, welcome e-mails work with single opt-ins also. If you use mailchimp.com own signup form, you can test it.

Would be nice if you could make your awesome plugin work just like mailchimp.com in this case.

Please check the attached image.

• This reply was modified 8 years, 3 months ago by kimizito10.

I am afraid that won’t be possible as our only option is to use their API, and thus we have to follow the rules that come with their API. If you can get MailChimp to allow us to do that via their API we would be happy to support that.

By the way, our Premium version can be setup to send out a welcome email via the WordPress Mail system (so not dependent on MailChimp.com). That will work even if double opt-in is not enabled.