Admin Dashboard Not Working

  • Resolved Anthony

    (@muaythaimovement)


    8 years, 3 months ago

    Hello All,

    My widgets on my admin dashboard are no longer working. The site stats are there, however, google analytics, youtube analytics, and the woocommerce widget are no longer showing. In addition to this, the “screen options” and “help” tab on the top right hand corner of the dashboard are no longer functional. I have already tried disabling all plugins and changing the theme, to no avail.
    Can someone point me in the right direction? Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. That will solve many weird JavaScript issues.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – resetting the plugins folder by FTP. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – switching to the unedited default Theme (Twenty Sixteen) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Thread Starter Anthony

    (@muaythaimovement)

    I was able to figure it out. The Youtube Analytics plugin was the issue. Thanks for the response.

    Moderator t-p

    (@t-p)

    glad to know it ??

Viewing 3 replies - 1 through 3 (of 3 total)
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