Write permissions problem

  • Resolved Cyberdave

    (@cyberdave)


    8 years ago

    I had version 4.3.1 and it was working and I upgraded to 4.6.1 and now I am getting a write permissions problem issue when I try to backup.
    I tried uninstalling and reinstalling the plugin and tried again but that didnt work. It seemed that after uninstalling from the dashboard the directories (plugin and upload/db-backup) were not removed and so I removed them and then reinstalled from scratch. However the upload/db-backup directory was not recreated so I created it. I used permissions 775.
    The plugin still had an error:

    WP Database Backup
    Error: Permission denied, make sure you have write permission for /home/mydir/public_html/mydomain.com/wp-content/uploads/db-backup folder

    I gave it 777 and tried again and that worked. On putting it back to 775 the error occurs again.
    The documentation does not give the exact directory permissions needed. It just says you need to be able to write to it. As far I know from what I have read (and in terms of security), no folder in the uploads directory should have permissions of 777.

    What are the correct permissions the directory needs?

    How can I fix this if at all?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prashant Walke

    (@walkeprashant)

    Hi,

    This is generally caused by an access denied problem.
    You don’t have permission to write in the wp-content/uploads.
    Please check if you have the read write permission on the folder.
    Please try to set permission 777 and click on ‘Create New Database Backup’ Button.

    Might be there is no backup folder exist on your server (i.e db-backup) so that may be chances for this error.

    If you have still issue then please share your login and FTP detail on [email protected]

    OR raise ticket on https://www.wpseeds.com/support

    Thread Starter Cyberdave

    (@cyberdave)

    It turns out that the reason it is not working as expected and needs to have permissions set to 777 is because on my host’s shared server, they run the php handler mod_php (DSO) and as it turns out, that is how it has to work.

    Prashant Walke

    (@walkeprashant)

    Hi,

    Can you please share your WordPress site login and FTP detail on [email protected]

    OR raise ticket on https://www.wpseeds.com/support

    So that i can check exact issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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