Shortcodes Not Working

  • nullreturned

    (@nullreturned)


    8 years ago

    I’ve having some trouble with the short-codes. When trying to insert into a page, I can use the staff_list shortcode without issue… but when I try to add any attributes to it (including from your button) it doesn’t render anything.

    If I try to use the staff_member shortcode, it only shows the name, title, and photo. Even if I add the appropriate attributes, nothing changes. What could be happening?

    https://ntahc.whatistheguido.com/our-officers/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author richardgabriel

    (@richardgabriel)

    Hey there!

    That’s bizarre!

    Do you mind to let me know specifically what shortcodes you’re using that don’t work? I’d like to try and replicate on my end.

    Best,
    Richard

    Thread Starter nullreturned

    (@nullreturned)

    Example Page: https://ntahc.whatistheguido.com/our-officers/

    From what I can tell, “staff_list” seems to be working fine, but “staff_member” seems way off. Also, in the Page Editor, the “Staff” button above the WYSIWYG Editor isn’t rendering correctly. The resulting Modal appears behind the WYSIWYG bar, and the “close” X at the top right isn’t rendering right. This is all on WordPress 4.6.1.

    On the example page, I’m using the following Short Code:

    [staff_member id=”113″]

    [staff_member id=”113″ show_name=”1″ show_title=”1″ show_bio=”0″ show_photo=”1″ show_email=”1″ show_phone=”1″ show_address=”1″ show_website=”1″]

    [staff_list]

    Tony Zeoli

    (@tonyzeoli)

    Hi,

    I’m having the same problem as @nullreturned.

    See the pop up to insert the single member and staff list is under the TinyMCE button bar.

    Screen Shot

    I’ve added the short code for single member here: https://weavervillenc.staging.wpengine.com/town-government/departments/police-department/meet-our-police-chief/

    Here’s the shortcode:

    
[staff_member id="939" show_name="1" show_title="1" show_bio="1" show_photo="1" show_email="1" show_phone="1" show_address="0" show_website="0"]

    It doesn’t show the:

    email
    phone
    address

    And, the image is misaligned with the text to the right of it.

    Tony Zeoli

    (@tonyzeoli)

    I hope you can please help, as I went all in on this plugin and it’s not working correctly. I need to launch my clients site soon and I can’t have single members displaying incorrectly.

    Plugin Author richardgabriel

    (@richardgabriel)

    Hey Tony & Nullreturned —

    The popup issue happens sometimes when there are other plugins on the site manipulating the editor interface — they don’t appear on vanilla installs. Usually, its related to jQuery UI being included twice or another similar javascript / css issue. Thanks for sending the screenshots – that does help to diagnose!

    We’ll look into the single member issue and see if there is something going on in the plugin.

    @tonyzeoli – I believe you’ve opened a ticket at our Help Desk so I’ll continue our conversation there.

    Best,
    Richard

    Thread Starter nullreturned

    (@nullreturned)

    Richard,
    Thanks for the reply. Any correction you have for this would be great. Also, is there a way to check in the plugin that there isn’t a duplication of the JQuery UI? Making the interface look good (regardless of other plugins / themes) would be great. We really love the plugin, and if this gets cleaned up, I would be able to do a ton more.

Viewing 6 replies - 1 through 6 (of 6 total)
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